Operations Request Form

Contact Information


Email address should end in @opportunitynetwork.org

Email address should end in @opportunitynetwork.org
Support Request Type

Tech Support Request


This will be the title of your support case!

Use this text area to enumerate and/or describe your request in more detail.


Building Visitors, Security, & ID

This will be the title of your support case!

New Visitor

For example: Katherine Hanson; Beatrice Calderon; Jamillah Burgin




Enter time in h:mm format and include AM or PM. Salesforce accepts time values in increments of 15 minutes. Examples: 9:30 AM, 12:15 PM, 6:45 PM, 8:00 PM
Replace Building ID
Please note that OppNet incurs a $35 fee in order to replace ID's.



Deactivate Building ID


Visitor Restriction




Use the text area below to enumerate and/or describe your request in more detail. You can also use this space to pose questions to the Operations Team.
Office & Program Supplies Request (DO NOT USE)
Office supply requests are sent to the Operations Manager. Please note that the Operations team submits a monthly order to our vendor for general office supplies. This Case will assist the Operations team in completing a full order of needed items. Prior to purchasing, the Operations Manager will confirm whether we have a back stock of these items in the office.

This will be the title of your support case!

Daily Office Supplies


Supplies for Event Purposes




Use the text area below to enumerate and/or describe your request in more detail, including the quantity of supplies requested. Be sure to advise if a specific brand or item is needed. You can also use this space to pose questions to the Operations Team.
HR Requisition Intake Form (Formerly "Job Posting Request")
Hiring Managers, please complete the below Requisition Intake Form for posting a new position. 

Based on your responses, the Director of HR will create a Requisition for the position and will be in touch with you for any additional information. 

The Hiring Manager will be assigned to the Requisition and will receive applicant updates.
Hiring Manager

We are asking for this information in case the hiring manager is not filling out this form. Within our applicant tracking system, ADP, the hiring manager name is assigned to the requisition so that they can review applicants.

Role Information






Salary range for the role: (enter a number  only, no special characters)

$
ex: 65000

—    $
ex: 68750




Please review the FY22  Employee Job Categorizations for guidance


Cover Letter Instructions
CURRENT COVER LETTER INSTRUCTIONS: 
Describe how your previous work experiences align to this role.


Upload the Job Description
It is important that we have either a Word Document or a Google Docs link for your job description so that we may edit the document. 

PLEASE DO NOT SUBMIT A PDF. 

You have two different options to upload your job description. Please choose either Option 1 or Option 2.



Candidate Application Questions
Are there any applicant questions that you’d like to ask during the application process?

Please review the ADP Application Questions.


Do you want any of the application questions to automatically "knock out" a candidate?

By knocking out a candidate, this means the candidate will be rejected from the position because they do not meet the minimum qualifications of the job. You also will not see those candidate applications come through because they will have been automatically rejected.

Job Posting Boards


Use the text area below to enumerate and/or describe your request in more detail. You can also use this space to pose questions to the HR Team.
If none, type "N/A"
New Hire Request
Operations team will assist with all new hire IT needs and home office desk setup. Hiring Manager must submit request at a minimum of three weeks in advance of the new hire’s start date. This ensures that the Operations team can obtain needed equipment, coordinate with our IT specialist, Alex Belyaev, to configure all equipment and allow time for equipment to be shipped to the new hire.

Notify Beatrice Calderon, Operations Manager (beatrice@opportunitynetwork.org), if the new hire’s start date will require less than two week of set-up time.


Work Schedule


Note for Part-Time/Intern Hires: Please consult Operations Manager to understand the hot desk workstations’ availability before setting Part-Time employees’ work schedule.

Note for Intern & Consultant Hires: Submit an Offboarding request ticket two weeks prior to the end date. (Ops will send the hiring manager a calendar invite for two weeks prior to their end date as a reminder to submit an Offboarding ticket.)
New Hire Information








For example: 85 Broad St. 6th Floor NY, NY 10004


Hardware & Software




As an organizational standard, your New Hire will be equipped with the following software for Staff/Interns: Gmail; MS Office; Dropbox; Adobe Reader; Zoom; Intrinsic Software






Salesforce License Information





FormAssembly License Information

Before making a selection below, please go to the following document (FormAssembly License Options) to review more detailed information about licenses and permissions. If you are unsure, please reach out to the FormAssembly admins (Beatrice, Katherine H., Joseph S.)





Use the text area below to enumerate and/or describe your request in more detail. You can also use this space to pose questions to the Operations Team.
Offboarding Request
The Hiring Manager is responsible for submitting an offboarding request to inform the Operations team of staff/intern’s last day of employment. Tickets should be submitted two weeks prior to staff/intern's last day of employment.







For example: 85 Broad St. 6th Floor NY, NY 10004

Operations will deactivate the following accounts on the first business day following their departure: Slack, Salesforce, MS Office, and Dashlane. Additional information is required for the accounts below:
GMail






Dropbox



Zoom Meetings & Phone



Monday.com




Use the text area below to enumerate and/or describe your request in more detail. You can also use this space to pose questions to the Operations Team.
Purchase Equipment Request

This will be the title of your support case!
When requesting new IT equipment, the request must be approved by the Hiring Manager. To confirm that such approval has been granted, the Operations team is requesting that the Hiring Manager submits the below equipment request.




$


Use the text area below to enumerate and/or describe your request in more detail. You can also use this space to pose questions to the Operations Team.
Business Cards Request
When requesting business cards, the request must be approved by the Hiring Manager. To confirm that this approval has been given, the Operations team is requesting that the Hiring Manager submits the below business cards request.


Who are the new business cards for?








For example: 85 Broad St. 6th Floor NY, NY 10004


Use the text area below to enumerate and/or describe your request in more detail. You can also use this space to pose questions to the Operations Team.
Courier Service Request
Courier service is available for OppNet staff members in the event that items are too large to transport individually. Courier requests should be submitted within 2 weeks of the requested pick up date. Teams must include this request when planning an offsite event or when service is required not associated with an event.

This will be the title of your support case!

Provide clear details including number of boxes or bins, dimensions of the boxes or bins, estimated weight of each box, and contents being transported.
(For example: 5 plastic bins that are 24'' x 16'' x 14''. Approximate weight is 10 lbs per bin. The contents are facilitation handouts.)
Pick-up Information

The courier will need a two-hour minimum time frame. For example, 9:30 AM to 11:30 AM.


Enter time in h:mm format and include AM or PM. Salesforce accepts time values in increments of 15 minutes. Examples: 9:30 AM, 12:15 PM, 6:45 PM, 8:00 PM

The courier will need the name and phone number of the person they should reach out to for the scheduled pick up


For example: 85 Broad St. 6th Floor NY, NY 10004


Delivery Information

The courier will need a two-hour minimum time frame. For example, 9:30 AM to 11:30 AM.


Enter time in h:mm format and include AM or PM. Salesforce accepts time values in increments of 15 minutes. Examples: 9:30 AM, 12:15 PM, 6:45 PM, 8:00 PM

The courier will need the name and phone number of the person they should reach out to for the scheduled pick up


For example: 85 Broad St. 6th Floor NY, NY 10004




<i>Use the text area below to enumerate and/or describe your request in more detail. <b>Please provide clear details on the type of package and its contents.&nbsp;</b>You can also use this space to pose questions to the Operations Team.</i>
Storage Request

This will be the title of your support case!


Use the text area below to enumerate and/or describe your request in more detail. You can also use this space to pose questions to the Operations Team.

Use the text area below to enumerate and/or describe your request in more detail. Be sure to describe the item(s) that need(s) to be stored, including the quantity and an estimate of the item(s)' size. Additionally, specify how long you would like to store the item and whether it needs to be easily accessible. You can also use this space to pose questions to the Operations Team.
Event or Large Meeting Logistical Support
The Operations team can assist with event (non-programing) or large meeting set ups that are scheduled to be hosted at the OppNet office or at an off-site location. Requests must be submitted at the minimum of two weeks in advance of the event date in order for the Operations Manager to schedule accordingly.

This will be the title of your support case!

For example: Beatrice Calderon, Yesenia Ramos




Enter time in h:mm format and include AM or PM. Salesforce accepts time values in increments of 15 minutes. Examples: 9:30 AM, 12:15 PM, 6:45 PM, 8:00 PM




Catering Request
Please select the type of catering support you need. More information below:
  • GrubHub Meal Credit - the event host will place the order. Operations will provide Meal Credit.
  • GrubHub Group Order Link - Operations will send a link to the event host and place the order. This is the best option when guest count is under 20.
  • Ops Support With Catering - Operations will research caterers and create an order on behalf of event host.


$
Please enter a number (for example: 25)

Provide the genre of food you are looking for (e.g., sandwiches, pizza, pasta) or the restaurant you prefer to order from (e.g., Chipotle)

$
Please enter a number (for example: 25). Guests will not be able to exceed this limit.

$
Please enter a number (for example: 100).

Please provide instructions for how to reconcile the cost, including Category and Tag:
For example: 210-11 Grade Fellows/Career Dev-212-Career Fluency General - Food and Beverage - Fellows/Partners
Catering Delivery Information

Enter time in h:mm format and include AM or PM. Salesforce accepts time values in increments of 15 minutes. Examples: 9:30 AM, 12:15 PM, 6:45 PM, 8:00 PM



Some buildings will require deliveries to arrive through their loading dock which has a different address from the main building entrance.
Meeting Preparation Assistance

OppNet Office Printing



Large Printing Request
Please reference the FedEx Office for the variety of printing services they provide.


Please provide instructions for how to reconcile the cost, including Category and Tag:
For example: 210-11 Grade Fellows/Career Dev-212-Career Fluency General - Food and Beverage - Fellows/Partners
Upload Files
You can upload a total of 5 different documents via this Form.





Visitor Building Access


For example: Beatrice Calderon; Yesenia Ramos

Please upload an Excel formatted file (i.e., .XLSX, .XLS, or .CSV.) of the guest list.

Use the text area below to enumerate and/or describe your request in more detail. You can also use this space to pose questions to the Operations Team.
Event & Conference Materials

There is a supply of newly branded materials available to staff preparing for an event or  conference to promote and/or represent The Opportunity Network. Supplies are limited and will be shared across the organization.  Some of these materials include: tablecloths, retractable banners, pens, pins, and informational one-pagers about OppNet. Please complete this ticket to identify needed materials for your upcoming event with as much lead time as possible. Our Operations Manager or Communications & Engagement Associate will be in touch to provide support.  



This will be the title of your support case!

If multiple, separate by semicolon




Table Cloth
Provide the date that you need to have access to the table cloth (not the event date), as well as the date you will return the table cloth to the Operations Team.

Please enter a number. OppNet currently has three (3) table cloths.


Table Top Banner
Provide the date that you need to have access to the banner (not the event date), as well as the date you will return the banner to the Operations Team.

Please enter a number. OppNet currently has two (2) banners.


Branded Documents and/or Materials

Pens
Provide the date that you need to have access to the materials (not the event date).


Pins
Provide the date that you need to have access to the materials (not the event date).


Brochures
Provide the date that you need to have access to the materials (not the event date).


OppNet Informational Documents
Provide the date that you need to have access to the materials (not the event date).



Courier Service Request

Use the text area below to enumerate and/or describe your request in more detail. Please provide clear details on the type of package and its contents. You can also use this space to pose questions to the Operations Team.

The number of items, including boxes, envelopes, etc.


Enter time in h:mm format and include AM or PM. Salesforce accepts time values in increments of 15 minutes. Examples: 9:30 AM, 12:15 PM, 6:45 PM, 8:00 PM

For example: 85 Broad St. 6th Floor NY, NY 10004


Enter time in h:mm format and include AM or PM. Salesforce accepts time values in increments of 15 minutes. Examples: 9:30 AM, 12:15 PM, 6:45 PM, 8:00 PM

For example: 85 Broad St. 6th Floor NY, NY 10004

Use the text area below to enumerate and/or describe your request in more detail. You can also use this space to pose questions to the Operations Team.
Salesforce License Request (Not For New Hire)

Ex: "Barack", "Career Success", "OppNet"

Ex: "Obama", "Graduate Intern", "Finance & Admin"

OppNet email, which will also be the license username







FormAssembly License Request (Not For New Hire) - UNDER CONSTRUCTION (DO NOT USE)

Ex: "Barack", "Career Success", "OppNet"

Ex: "Obama", "Graduate Intern", "Finance & Admin"

OppNet email, which will also be the license username



FormAssembly License and Permissions Information

Before making a selection below, please go to the following document (FormAssembly License Options) to review more detailed information about licenses and permissions. If you are unsure, please reach out to the FormAssembly admins (Beatrice, Katherine H., Joseph S.)

Licensing Cost:
  • Standard License - $800 per year
  • Limited License - $500 per year





Gifts/Incentives Request 
Operations can assist staff with purchasing gifts or incentives for Staff, Fellows, Partners or external stakeholders. Please review our FY25 Staff Appreciation Guidelines.

Gifts are defined as a token to acknowledge someone for an occasion or achievement, etc (example: sympathy flowers). 

Incentives are defined as a reward/acknowledgment based on performance. Note: Incentives are primarily programming/partnership related (example: raffle prizes) and if requested in bulk (more than 2), please upload an Excel file with full mailing addresses using the templates provided that can be found by using the Dropbox file path below:

C:\Users\user\OppNet Dropbox\OppNet Admin\All-Staff Information and Resources\Gift Card Templates

The Operations team fulfills requests using our current vendors, and—when possible—small business owners and BIPOC vendors. Requests must be submitted with a minimum of two (2) weeks in advance of the delivery date to allow time for Operations to consult with vendors, acquire quotes, and discuss shipping options (as most vendors use FedEx Ground and/or UPS Ground as their standard delivery method).


Please enter a number






Gift Cards

Please enter a number (for example: 25)

$
Please enter a number (for example: 25)

Grub Hub Meal Credits

$
Please enter a number (for example: 25)


Please enter a number (for example: 25)



Branded Swag

Uber Travel Voucher
Uber Vouchers can only be redeemed on a personal Uber account. Additionally, the recipient's phone number must be linked to a personal Uber account.

Please follow this link for more information: How to Redeem your Uber Voucher


$
Please enter a number (for example: 25)

Please enter a number (for example: 25)

Please select the date.

Please type in your response.

The event name will be used as the Voucher Name

The Uber Travel Voucher Template must be used and uploaded along with your request.

Please go to the Dropbox folder "C:\Users\user\OppNet Dropbox\OppNet Admin\All-Staff Information and Resources\Gifts-Incentives Ticket Templates\Uber Voucher Template" to get the template. After filling it out, use the field below to upload it.

The uploaded file must be in .CSV format.

The file must be in .CSV format.


Please use the links beside the choices for more information about them.

Share File with Bulk Gift or Incentive Recipients
If you are requesting more than two (2) gifts or incentives, please use the below Dropbox pathway to download the Gift Card template. Once completed please upload the excel sheet below. You can upload up to 3 files. Please reach out to Operations if you need to upload more than 3 files.

C:\Users\user\Dropbox (OppNet)\OppNet Admin\All-Staff Information and Resources\Gift Card Templates



Additional Information


$
Please enter a number (for example: 150)

For example: 210-11 Grade Fellows/Career Dev-212-Career Fluency General - Food and Beverage - Fellows/Partners

For example: Beatrice Calderon, 85 Broad St. 6th Floor, New York, NY 10004; 646-455-1615





Use the text area below to enumerate and/or describe your request in more detail. You can also use this space to pose questions to the Operations Team.

Pre-Approval Travel Request Form
All travel and business expenses must be authorized and approved by your Enterprise Leadership Team member prior to any expenses being incurred.
FY22 Employee job Categorizations
Traveler Information





Please stop filling out the form here and speak with your manager/supervisor regarding this request.








Funding Source and Cost Estimate

Please provide information on the funding source and cost estimate for your travel.






Determine Maximum Lodging Cost Allowed

Please carefully read the following to help determine the maximum lodging cost that is allowed.
  • Click to open this link in your browser: Per Diem Rates | GSA
  • Select the travel location. You can use city and state or Zipcode.
  • Review the chart and determine the allowable amount that can be spent on lodging.
  • If you are staying with friends or family, you may expense $75 per night.
GSA - Lodging Example

Example Calculation for December:
  • Hotel, Airbnb, or the like lodging: 2 nights x $315 = $630
  • Friends or family lodging: 2 nights x $75 = $150









Pier Diem - Meals & Incidentals

Please carefully read the following to help determine the allowable amount that can be spent on meals and incidental expenses.
  • Click to open this link in your browser: Per Diem Rates | GSA
  • Select the travel location. You can use city and state or Zipcode.
  • Review the chart and determine the allowable amount that can be spent on Meals & Incidental Expenses.
  • Calculate the TOTAL Per Diem cost for your trip based on the number of days you will travel. 
Example Scenario:

You are in NYC for three days. The first day of travel per diem is $59.25. The second day per diem is $79. The last day per diem is $59.25.

GSA - Meals Example

Example Calculation:
  • First Day ($59.25) + Second Day ($79) + Last Day ($59.25) = $197.50


Please scroll up if the page jumped here to fill out the entire form.

Contact Information